Privacy Policy, Terms of Use & Transportation Agreement
Last Updated: 6.18.2025
SMS Opt-Out Statement
To stop receiving SMS messages from 365 Car Transport, reply “STOP” to any message. You may also request removal by emailing contact@365cartransport.com.
Privacy Policy
Introduction
365 Car Transport (“Company”, “we”, “us”, “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website www.365cartransport.com (“Site”) and services.
By accessing our Site and services, you agree to the practices outlined in this Privacy Policy.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email, mailing address, phone number
- Vehicle Information: Make, model, year, VIN
- Transport Details: Pickup/delivery locations, dates, instructions
- Payment Info: Processed securely via third-party processors
- Communications: Messages, feedback, and correspondence
Automatically Collected Information
- Log Data: IP address, browser, OS, pages visited, timestamps
- Cookies & Tracking: Cookies and similar technologies may be used to enhance experience
Use of Information
We use the collected information to:
- Provide and manage transport services
- Communicate updates and customer support
- Send marketing/promotional materials (opt-out available)
- Improve user experience through analytics
- Ensure legal and security compliance
Disclosure of Information
Your information may be shared:
- With trusted third-party service providers under confidentiality agreements
- During mergers, acquisitions, or business transfers
- As required by law (e.g., subpoenas)
- With your explicit consent
- SMS Consent: Numbers collected for SMS will not be shared for marketing
SMS Communication Terms
- Types of Messages: Transport scheduling, status updates, billing, optional promotions
- Opt-In Methods: Verbal, online forms, chat, physical documents
- Opt-Out: Text STOP, or email contact@365cartransport.com
- HELP Command: Reply “HELP” or visit our Contact Us page
- Fees: Standard carrier rates may apply
- Message Frequency: Up to 2 messages per week; may vary based on transport status
Cookies and Do Not Track
You may configure your browser to refuse cookies. Our Site does not currently respond to Do Not Track signals.
Your Rights
Depending on jurisdiction:
- Request access or updates to your personal data
- Unsubscribe from marketing
- California residents have additional CCPA rights (Right to Know, Delete, Non-Discrimination)
Data Security
We use reasonable safeguards to protect your data. No online transmission is 100% secure.
Children’s Privacy
Our services are not for individuals under 13. We do not knowingly collect their data.
Third-Party Sites
We are not responsible for the privacy practices of linked external sites.
Updates
Changes to this Privacy Policy will be posted on this page with an updated effective date.
Contact
For questions about this policy, contact us:
Terms of Use & Transportation Agreement
Transportation Services
Pick-up and Delivery
- We provide door-to-door service when possible. Inaccessible locations due to narrow roads, low-hanging wires, or zoning restrictions may require an alternate meeting point.
- The client must verify the carrier’s identity at pickup and release the vehicle ONLY to the carrier dispatched by 365 Car Transport.
Date Estimates & Delays
- Pickup and delivery dates are estimates and may change due to weather, traffic, or mechanical issues.
- Neither 365 Car Transport nor the Carrier is liable for costs from delays (e.g., rental cars or accommodations).
Vehicle Specifications & Additional Charges
- Modified or inoperable vehicles may require extra fees.
- The client must inform 365 Car Transport at booking of such details.
- Undisclosed issues will result in immediate additional charges payable to the Carrier.
Luggage & Personal Items
- Limit: 100 lbs, stored in trunk or below the window line in backseat
- Prohibited: Weapons, explosives, illegal substances, live animals, plants, or high-value items
- Carrier and Company are not responsible for personal items or related damages
Vehicle Damage & Insurance
Carrier’s Responsibility
- Carrier holds cargo insurance and is solely responsible for any transport-related damage
- The client is encouraged to maintain personal auto insurance
Claims & Liabilities
- 365 Car Transport is not involved in damage claims and holds no liability for carrier actions
- Claims must be submitted directly to the Carrier based on the Bill of Lading
- Clients agree to hold 365 Car Transport harmless from all claims, losses, or damages incurred by the Carrier
Payments & Cancellations
Payment Terms
- Full payment is due at vehicle delivery via cash, cashier’s check, or money order
- Rates are fixed after dispatch, assuming accurate vehicle info
Delivery Notice
- Clients will receive a 4-hour prior delivery notification
- Failure to be present may result in storage fees
Cancellations
- Free cancellation prior to Carrier dispatch
- After dispatch, the booking fee is non-refundable
- If a competitor reposts the order within 14 business days after cancellation, the booking fee remains non-refundable
Legal & Governing Law
- This agreement is governed by the laws of Florida
- Jurisdiction and venue are exclusive to Palm Beach County, Florida
Agreement Acknowledgment
By using our website or services, you agree to these Terms of Use and this Transportation Agreement. Please consult legal counsel for any clarification regarding your rights and responsibilities.
Contact
If you have any questions about this agreement or our services, contact us at:
Copyright © 2025 365CarTransport LLC - All Rights Reserved.
Powered by Configr Technologies