Privacy Policy and Terms of Use
To stop receiving SMS messages from 365 Car Transport, reply "STOP" to any message received. Alternatively, you may contact our customer service directly (contactrtrano) to request removal from our SMS messaging list.
**Last Updated 3.10.2025**
Privacy Policy
Welcome to 365 Car Transport (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit www.365cartransport.com (the “Site”) and use our services.
By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide when expressing an interest in obtaining information about us or our products and services, participating in activities on the Site, or otherwise contacting us.
Personal Information Provided by You
• Contact Information: Name, email address, mailing address, and phone number.
• Vehicle Information: Make, model, year, Vehicle Identification Number (VIN).
• Transport Details: Pickup and delivery locations, dates, and special instructions.
• Payment Information: Credit card number and billing address (processed through secure third-party payment processors).
• Communications: Feedback, messages, or other information you provide when you contact us.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and usage, including:
• Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect and store information about your preferences and browsing activities.
Use of Your Information
We use your personal information for legitimate business purposes, including:
• To Provide Services: Facilitate vehicle transport services, process transactions, and fulfill orders.
• To Communicate: Send you updates, confirmations, and support messages.
• For Marketing and Promotions: Send newsletters, offers, and other promotional materials (you can opt-out anytime).
• To Improve Our Services: Analyze usage trends and enhance the user experience.
• For Legal Compliance: Comply with legal obligations, resolve disputes, and enforce agreements.
• For Security: Detect and prevent fraud and unauthorized activities.
Disclosure of Your Information
We may share your information in the following circumstances:
• With Service Providers: We may share your information with third-party carriers and service providers who perform services on our behalf. These entities are contractually obligated to maintain the confidentiality of your information.
• Business Transfers: Your information may be transferred to the new entity in case of a merger, acquisition, or asset sale.
• Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena or court order.
• With Your Consent: We may disclose your information for any other purpose with your explicit consent.
• SMS Opt-In: Consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
**More on SMS Messaging**
SMS Communication Terms and Conditions
SMS Consent and Communication
The phone numbers collected through our SMS consent process will remain confidential and not be shared with third parties for marketing or promotional purposes.
Types of SMS Communications
By consenting to receive SMS messages from 365 Car Transport, you may receive messages related to:
- Transport scheduling and appointment reminders
- Updates on your vehicle shipment status
- Billing inquiries and payment notifications
- Promotional offers or discounts (if opted in)
Example message: "Hello, this is a reminder that your vehicle pickup with 365 Car Transport is scheduled for [Date] at [Time]. Reply STOP anytime to unsubscribe."
Message Frequency
The frequency of messages may vary based on your interactions and needs. Typically, you may receive up to 2 weekly SMS messages regarding appointments, shipping status, or billing updates. You may receive more updates depending on the status of your transport.
Potential SMS Messaging Fees
Standard message and data rates from your mobile carrier may apply. Fees may differ based on domestic or international messaging plans.
How to Opt-In
You can opt-in to our SMS service in the following ways:
- Verbally during a phone conversation with our representatives.
- Completing and submitting any online form on our website.
- Filling out a physical service request form.
- Chatting with one of our agents via the online chat system.
How to Opt-Out
To stop receiving SMS messages from 365 Car Transport, reply "STOP" to any message received. Alternatively, you may contact our customer service directly (contact@365cartransport.com) to request removal from our SMS messaging list.
Support and Assistance
For assistance with our SMS service, reply "HELP" to any message, or contact our customer support directly through our website at this page (Contact Us).
Standard Messaging Disclaimers
Message frequency varies based on your preferences and the nature of communication.
- Standard carrier messaging and data rates may apply.
- Reply STOP to opt-out at any time.
- Reply HELP for support or visit our Privacy and Terms of Use Page.
**By subscribing to our messaging service, you acknowledge and agree to these terms.**
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Your Choices and Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
• Access and Update: You can access and update your personal information by contacting us.
• Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by following the opt-out instructions in those emails.
• Do Not Track Signals: Our Site does not respond to Do Not Track signals from your browser.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
• Right to Know: Request disclosure of the categories and specific personal information we collected.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information as defined under the CCPA.
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
Please get in touch with us at contact@365cartransport.com to exercise your rights.
Security of Your Information
We implement reasonable security measures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed 100% secure.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend that you review their privacy policies.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. Your continued use of our Site after any modifications indicates your acceptance of the revised policy.
Contact Us
If you have questions or comments about this Privacy Policy, please get in touch with us:
365 Car Transport
Terms of Use
Transportation Services:
- Pick-up and Delivery: We strive to provide door-to-door service, but due to access limitations, alternate locations may be necessary.
- Dates and Delays: Estimated pick-up and delivery dates are provided in good faith, but delays may occur due to unforeseen circumstances. We are not liable for costs incurred due to delays.
- Vehicle Specifications: Additional fees may apply for modified or inoperable vehicles. You must disclose any relevant details at the time of booking.
- Luggage and Personal Items: Personal items are allowed in the trunk or backseat, with a weight limit of 100 lbs. Prohibited items include explosives, weapons, illegal substances, and live animals. We are not responsible for personal items or damage due to improper storage.
Vehicle Damage and Liability:
- Carrier Responsibility: The assigned carrier is responsible for damages and maintains cargo insurance. We recommend that you also have liability insurance on your vehicle.
- 365 Car Transport Liability: We are not liable for damages caused by the carrier. We are not involved in insurance claims processes but can help you access the carrier's insurance policy.
Payment and Cancellation:
- Payment: Payment is due to the carrier upon delivery via cash, cashier's check, or money order.
- Cancellation: Cancellations are free before a carrier is dispatched. After dispatch, the booking fee may be non-refundable.
Governing Law:
The laws of the State of Florida govern this agreement. Both parties consent to the exclusive jurisdiction of the courts in Palm Beach County, Florida.
Agreement:
You agree to this Privacy Policy and Terms of Use when using our services. Please consult legal counsel for further clarification of your rights and obligations.
Changes to This Agreement:
We may update this agreement from time to time. We encourage you to review this agreement periodically for any changes.
Contact Us:
If you have any questions about this agreement, please get in touch with us at contact@365cartransport.com
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