Privacy Policy, Terms of Use & Transportation Agreement

365 Car Transport

Last Updated: December 16, 2025

SMS Opt-Out Statement

To stop receiving SMS messages from 365 Car Transport, reply “STOP” to any message.

You may also request removal by emailing: contact@365cartransport.com

Privacy Policy

1. Introduction

365 Car Transport (“Company,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.365cartransport.com (“Site”) or use our services.

By accessing our Site or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Personal Information You Provide

Contact Information: Name, email address, mailing address, phone number
Vehicle Information: Make, model, year, VIN
Transport Details: Pickup and delivery locations, dates, special instructions
Payment Information: Processed securely through third-party payment processors
Communications: Messages, inquiries, feedback, and correspondence

B. Automatically Collected Information

Log Data: IP address, browser type, operating system, pages viewed, timestamps
Cookies & Tracking Technologies: Used to enhance user experience and site performance

3. Use of Information

We use the collected information to:

Provide and manage vehicle transport services
Communicate service updates and customer support
Send marketing or promotional materials (opt-out available)
Improve our website and services through analytics
Comply with legal and security requirements

4. Disclosure of Information

Your information may be shared:

With trusted third-party service providers under confidentiality agreements
In connection with a merger, acquisition, or business transfer
When required by law (e.g., subpoenas or legal processes)
With your explicit consent

SMS Consent: Phone numbers collected for SMS communications will not be shared for marketing purposes.

5. SMS Communication Terms

Message Types: Transport scheduling, status updates, billing notifications, optional promotions
Opt-In Methods: Verbal consent, online forms, chat, or physical documents
Opt-Out: Reply “STOP” or email contact@365cartransport.com
HELP Command: Reply “HELP” or visit our Contact Us page
Fees: Standard carrier messaging and data rates may apply
Message Frequency: Up to 2 messages per week, may vary based on transport status

6. Cookies & Do Not Track

You may configure your browser to refuse cookies
Our Site does not currently respond to Do Not Track (DNT) signals

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to or correction of your personal data
Unsubscribe from marketing communications
California Residents: Additional rights under CCPA, including Right to Know, Right to Delete, and Non-Discrimination

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission is 100% secure.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Websites

We are not responsible for the privacy practices or content of external websites linked from our Site.

11. Policy Updates

Any changes to this Privacy Policy will be posted on this page with an updated effective date.

12. Privacy Policy Contact

For questions or concerns regarding this Privacy Policy, contact us at: contact@365cartransport.com

Transportation Agreement

1. Pickup and Delivery Provisions

Standard Procedure

The Carrier will pick up and deliver the vehicle to the Customer’s specified location.
The Customer must verify the Carrier credentials and release the vehicle only to the Carrier dispatched by 365 Car Transport.

Residential Constraints

Door-to-door service may be restricted due to zoning laws, low-hanging obstacles, narrow streets, or safety concerns.

Alternate Locations

When direct access is not possible, both parties will agree on a safe and convenient alternate location for loading or unloading.

2. Date Estimates & Delays

Estimated Dates

Pickup and delivery dates are provided in good faith and are estimates only.

Unforeseen Delays

Delays may occur due to:

Weather conditions
Road conditions
Scheduling conflicts
Mechanical issues

Liability:

Neither 365 Car Transport nor the Carrier is responsible for expenses such as rental cars, lodging, or other delay-related costs.

3. Vehicle Specifications & Additional Charges

Modifications

Vehicle modifications (e.g., lift kits, lowered suspension) may incur additional fees.

Inoperable Vehicles

Vehicles that cannot run but can roll and steer may incur extra charges.

Customer Disclosure Requirement

All vehicle conditions must be disclosed at booking.
Undisclosed conditions will result in immediate additional charges, payable directly to the Carrier.

4. Luggage & Personal Items

Allowed Items

Items must be placed in the trunk or backseat below the window line
Maximum combined weight: 100 lbs

Responsibility

The Carrier is not responsible for personal items or damage caused by improper storage.

Prohibited Items

The following are strictly prohibited:

Explosives or weapons
Illegal substances
Prescription medications
Precious or high-value items
Animals or plants

Discovered prohibited items may be confiscated or discarded.

5. Vehicle Damage & Liability

Carrier Responsibility

The Carrier assumes full responsibility for vehicle damage and maintains required cargo insurance.

Insurance Claims

All claims must be filed directly with the Carrier.
365 Car Transport is not involved in claims processing and assumes no liability for transit damage.

Liability Disclaimer

365 Car Transport is expressly not liable for damages, negligence, accidents, theft, or actions of the Carrier after vehicle loading.

Hold Harmless Agreement

The Client agrees to indemnify and hold harmless 365 Car Transport from all claims arising from the Carrier’s actions.

Damage Reporting

Damage must be reported immediately upon delivery and noted on the bill of lading.
Claims must be submitted directly to the Carrier.

6. Payment, Pricing & Delivery Terms

Payment

Full payment is due upon delivery via cash, cashier’s check, or money order.

Delivery Notice

Customers receive a 4-hour advance delivery notice.

Missed Delivery

If unavailable, storage fees at a nearby terminal are the Customer’s responsibility.

Pricing

Rates vary based on timing, location, and service needs.
Once a Carrier is dispatched with accurate vehicle information, pricing is final.

7. Cancellation Policy

Before Dispatch

Free cancellation before Carrier dispatch.

After Dispatch

The booking fee is non-refundable.

Competitive Posting

If a competitor posts the order within 14 business days after cancellation, the booking fee remains non-refundable.

Terms of Use

Payments & Cancellations

Full payment due at delivery
Rates fixed after dispatch (with accurate vehicle information)
Free cancellation before dispatch
The booking fee is non-refundable after dispatch

Legal & Governing Law

Governed by the laws of the State of Florida
Exclusive jurisdiction and venue: Palm Beach County, Florida

Agreement Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy, Transportation Agreement, and Terms of Use.

For legal clarification, consult your attorney.

Contact Information

For questions about this agreement or our services: contact@365cartransport.com

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